POSITION SUMMARY

The Events Assistant (Associate, ULI UK) will provide administrative support to the ULI U.K. National Council team in helping to grow the organisation’s membership base and deliver member-led activities through the council’s programme of work and coordination and planning of events.

The role is responsible for looking after day-to-day administrative tasks for supporting the organization and management of all our UK ULI events, including preparing and issuing invoices, event registrations, responding to enquiries from ULI members, preparing membership reports, scheduling meetings, and handling data management.

Reporting to the Executive Director, ULI U.K., this position requires proficiency in working with databases, as well as good organisational and communication skills.

SPECIFIC RESPONSIBILITIES:

Event Support

• Works closely with the council staff team and Executive Committee to deliver events for ULI U.K.
• Responds to member enquiries regarding events.
• Liaises with ULI customer service team regarding event setup and registration.
• Prepares name badges and on-site materials.
• Prepares and mails thank-you letters to speakers and sponsors.
• Monitors income generation of events and processing of invoices when required.
• Travels to and attends events to assist in on-site logistics, including setup, name badges, and on-site registrations.
• Assists with additional event logistics as needed.
• Captures information of all delegates attending, including any non-payments or on-the-day registrations.
• Communicates with event delegates pre- and post-event.

General Administration

• Serves as the main point of contact for member queries and monitors ULI U.K. email inbox.
• Handles administration of cloud-based filing system.
• Updates ULI UK website.
• Schedules meetings and records minutes.

Data Management

• Pulls member data and event information from the ULI database.
• Updates member contact details in ULI database.
• Captures non-member/prospective member contact details for inclusion in ULI database.
• Maintains data lists of ULI U.K. Council Members.
• Creates and updates spreadsheets.

Invoicing

• Creates payable invoices and communicates with payees.
• Processes incoming invoices and liaises with vendors.
• Tracks and chases up payments.

In addition, the Associate will be responsible for any other activities that might be required from time to time in running the National Council.

EXPERIENCE:

• Minimum one-two years’ experience in office management, customer services, and/or administration.
• Ideally will have some experience in Event organization or event planning.
• Demonstrated proficiency/skills in Microsoft Office (Word, Excel, Outlook, and PowerPoint).

SKILLS:

• Excellent customer service skills, with the ability to interact with customers in person, via telephone, or by email.
• Ability to work in a fast-paced environment, prioritize tasks, and handle multiple tasks concurrently with responsible and thorough follow-up.
• Experience with financial management and budgeting, including invoicing.
• Proficiency in analysing and manipulating data.
• Self-motivated, highly organised, and demonstrating attention to both details and deadlines.
• Database experience—understanding of membership database processes, NetForum preferred.
• Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to travel to ULI U.K. events in London and occasionally other locations in the United Kingdom.
• Ability to attend early-morning and evening events required.
• Good combination of creative and analytical skills.
• Good time management and capable of meeting tight deadlines.
• Able to juggle multiple projects.
• Excellent communication skills.
• Initiative to follow up on tasks without prompting
• Excellent attention to detail.

Additional Preferred Skills:

• Familiarity with web-based tools, such as content management systems or internet-based tools for updating website content an advantage.
• Active interest in real estate, urban development, and/or land use.

EDUCATION:

• University degree or equivalent work experience.

APPLICATION INSTRUCTIONS:

To send in your application, please click the link below. Please submit a CV and a cover letter

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=76dd43dd-5757-401e-9ef5-65813f73b552&ccId=19000101_000001&jobId=453946&lang=en_US&source=CC2

ULI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected characteristics. All applicants are encouraged to confirm whether any reasonable adjustments to the recruitment process are required.

No relocation reimbursement is offered at this time.